Vinted Members Share Anger About Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
